1. Information We Collect
1.1 Personal Information
- Name and email address when you contact us
- Business information for service provision
- Payment information (processed through secure third-party providers)
1.2 Usage Information
- Video files you upload for translation
- Translation preferences and settings
- Usage patterns and platform interactions
2. How We Use Your Information
We use your information to:
- Provide video translation services
- Process and deliver translated content
- Improve our AI algorithms and services
- Communicate with you about your projects
- Send service updates and important notifications
3. Data Security
We implement industry-standard security measures:
- End-to-end encryption for data transmission
- Secure cloud storage with access controls
- Regular security audits and updates
- Limited access to personal information
4. Data Retention
We retain your information for:
- Active project duration plus 30 days
- Legal compliance requirements
- Service improvement and analytics (anonymized)
5. Third-Party Services
We may use trusted third-party services for:
- Payment processing
- Cloud infrastructure
- Analytics and performance monitoring
6. Your Rights
You have the right to:
- Access your personal information
- Request data correction or deletion
- Opt-out of marketing communications
- Export your data
7. International Data Transfer
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the platform.
10. Contact Us
If you have questions about this Privacy Policy, please contact us: