Terms of Service

Last updated: January 2025

Welcome to cutrix! These Terms of Service govern your use of our AI video translation platform. By accessing or using our services, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing or using cutrix services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

2. Description of Services

cutrix provides AI-powered video translation services that allow users to:

  • Upload video content for translation
  • Generate translated audio and subtitles
  • Access multilingual content creation tools
  • Download processed video content

3. User Accounts

3.1 Account Creation

  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • You must be at least 18 years old to use our services

3.2 Account Responsibilities

  • You are responsible for all activities under your account
  • You must notify us immediately of any unauthorized use
  • You may not share your account credentials

4. Content and Intellectual Property

4.1 Your Content

  • You retain ownership of content you upload
  • You grant us a license to process your content for translation
  • You are responsible for ensuring you have rights to upload content

4.2 Our Content

  • All cutrix platform content is owned by us
  • You may not copy, modify, or distribute our content
  • Our AI models and technology are proprietary

5. Acceptable Use

You agree not to:

  • Use the service for illegal purposes
  • Upload content that infringes on others' rights
  • Attempt to reverse engineer our technology
  • Use automated tools to access our services
  • Interfere with service operation or security
  • Upload malicious content or viruses

6. Payment and Billing

6.1 Fees

  • Service fees are quoted in USD unless otherwise specified
  • Payment is due at the time of service
  • We reserve the right to modify pricing with notice

6.2 Refunds

  • Refunds are provided at our discretion
  • Technical issues may qualify for refunds
  • Contact support for refund requests

7. Service Availability

  • We strive for 99.9% uptime
  • Service may be temporarily unavailable for maintenance
  • We are not liable for service interruptions

8. Limitation of Liability

cutrix shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Translation accuracy or quality
  • Third-party content or services

9. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, including:

  • Accuracy of translations
  • Fitness for a particular purpose
  • Non-infringement of third-party rights
  • Continuous, uninterrupted service

10. Termination

We may terminate or suspend your account for:

  • Violation of these terms
  • Illegal or harmful activities
  • Non-payment of fees
  • Extended periods of inactivity

11. Governing Law

These terms are governed by the laws of the United States and applicable international regulations.

12. Changes to Terms

We may update these terms periodically. Significant changes will be communicated through:

  • Email notification
  • Platform announcements
  • Updated effective date

13. Contact Information

For questions about these Terms of Service:

Email: business@cutrix.cc

Business Address: cutrix Technologies

Response Time: Within 24-48 hours